Best Practice Audits

One of the services that Marketsmith provides is a thorough evaluation of all operational and technical functions from taking an order through product delivery. We believe that these elements form a critical piece to the customer experience—from how the phone is answered and how the data are captured, to the timeliness of shipping, to the shipping charges itself. We asses marketing operations against Marketsmith identified and developed best practices. For companies that are starting out, we identify, source or work with your internal teams to insure that the customer experience is positive, consistent with the brand, and cost-effective. Companies with established programs rely on Marketsmith to audit their operations for efficiency, identify cost-saving and revenue-enhancing opportunities, as well as develop implementation improvement strategies.

Our scope on these projects can be quite broad or laser-focused depending on the need. We pride ourselves in being both thorough and fast, presenting observations and recommendations to management typically within a 60 day period.

M-Commerce Sales Continue to Grow on Valentine’s Day

This year the M-commerce sales during the Valentine’s Day week tripled in comparison to last year. This activity solidifies what was perceived as a “fleeting” trend in the rise of m-commerce during Holiday 2011

Marketsmith Takes a Stab at Pinterest

Pinterest is a social networking site that launched in early 2010. In January Pinterest became the fastest website to ever hit the 10 million visitor mark and is still rapidly gaining popularity.


Monica's Insights on DRTV Today
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  • Marketsmith Helps Launch New Allergy Relief Short-form
  • Marketsmith selected to help CPG giant develop go-to-market strategy for new product line.
  • New Marketsmith Look
  • Marketsmith is Hiring: New Business Development Leader
  • Marketsmith to Host ERA Meet and Greet
  • Marketsmith gives #Klout! Every day we +K our top commenters on our blog and Linkedin page! http://t.co/FRFEVfoP http://t.co/Jh1jhIml
    4 hours ago

    Are you using Google+? Now growing faster than Twitter, but we haven't seen much of it, have you? http://t.co/d5TFlkOw via @simplyzesty
    1 day ago

    Here's how we use #Pinterest- How do YOU? Definitely an interesting new outlet for #marketers. http://t.co/Cvs57WtN
    1 day ago